ParentSquare | Radford City Public Schools

School-to-Home Communication

Welcome to ParentSquare

Radford City Public Schools uses ParentSquare to keep families informed and connected through email, text messages, phone calls, and mobile-app notifications.

One Place for School Communication

ParentSquare provides a safe and convenient way for families, teachers, schools, and the division to communicate. It connects with our student information system using the email addresses and telephone numbers provided during registration.

Messages and Alerts

Receive school announcements, classroom updates, attendance notifications, reminders, and urgent alerts.

Two-Way Communication

Send private messages to teachers and staff and respond to school communications from one convenient location.

Language Translation

Select your preferred language and have ParentSquare translate school messages and your responses.

Notification Choices

Choose instant notifications or receive non-urgent announcements together in a daily digest.

Sign-Ups and RSVPs

Respond to events, parent-teacher conferences, volunteer opportunities, and classroom supply requests.

Desktop and Mobile Access

Use ParentSquare through a web browser or download the free app for convenient access from a mobile device.

Activate Your ParentSquare Account

RCPS will send ParentSquare invitations using the email address or mobile telephone number listed in your student’s school record.

  1. Open the ParentSquare invitation sent to your email address or mobile telephone number.
  2. Select Activate Your Account, or visit the ParentSquare sign-in page and enter the same email address or telephone number provided to your school.
  3. Follow the prompts to verify your contact information and confirm the students connected to your account.
  4. Set your preferred language and choose how and when you would like to receive notifications.

You will continue to receive school communications even if you have not activated your account. Activating it gives you access to additional tools, preferences, and two-way communication.

Recommended: Select Daily Digest

The Digest setting combines routine posts into one daily notification while still delivering direct messages, alerts, and time-sensitive information promptly.

Frequently Asked Questions

Select a question below to reveal its answer.

How do I register for ParentSquare?

In the ParentSquare app, enter the email address or mobile telephone number provided to your child’s school. On the web, select Sign In and enter that same email address or telephone number in the registration area.

What if ParentSquare does not recognize my information?

Contact your child’s school and ask the office to verify the email address and telephone number listed in the student information system. Your ParentSquare login information must match the school’s records.

How do I change my notification settings?

Sign in to ParentSquare, open your account settings, and select Notifications. You may choose how notifications are delivered for each school.

  • Instant: Routine posts are delivered as they are published.
  • Digest: Routine posts are grouped into one daily notification.

Direct messages, alerts, and time-sensitive posts are delivered promptly under either setting.

How do I change my preferred language?

Open your ParentSquare account settings and select your preferred language. ParentSquare will translate communications into that language and translate your responses for school staff.

Will I receive messages if I do not activate my account?

Yes. ParentSquare can deliver school communications to the email address and telephone number listed in your child’s school record. Activating your account allows you to adjust preferences, use the app, and access ParentSquare’s interactive features.

Why am I not seeing all of my children?

ParentSquare connects children to their parents or guardians using the contact information in the student information system. Contact the appropriate school if a child is missing or if your information is incorrect.

Where can I find additional help?

When signed in on a computer, select the question-mark icon in the top menu. In the ParentSquare app, select Help. From there, you can search help articles or find options for contacting your school.

Visit the ParentSquare Help Center.

Need Help With Your Account?

Contact your child’s school if a name is incorrect, your email address or telephone number needs to be updated, or a child is missing from your ParentSquare account.

Find Your School